Terms and Conditions for Gingerlight Entry
Welcome to Gingerlight Entry. These Terms and Conditions govern your use of our online platform and the services we provide, which include custom door design and fabrication, sales of ready-made doors, door hardware, installation services, and consultations on door selection, including specialized and aromatic options. By accessing or using our services, you agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please do not use our services.
1. Definitions
- "Our site," "this service," "our online platform" refers to the website and associated services provided by Gingerlight Entry.
- "User," "you," "your" refers to any individual or entity accessing or using our services.
- "Services" refers to all products, designs, consultations, installations, and information offered by Gingerlight Entry.
2. Acceptance of Terms
By visiting our online platform, engaging in purchases, or utilizing any of our services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. These terms apply to all users of our site, including browsers, customers, merchants, and contributors of content.
3. Products and Services
- Custom Design & Fabrication: We offer custom door design and fabrication services. All custom orders require detailed specifications and an agreement on design before production commences. Once production begins, changes may incur additional costs.
- Ready-Made Doors & Hardware: Our online platform showcases a range of internal and external doors, along with associated hardware. Product images are for illustrative purposes; actual products may vary slightly in color, texture, or finish due to natural variations in materials, especially with aromatic wood options and herb-infused finishes.
- Installation Services: Installation services are available for doors purchased from Gingerlight Entry. A separate quote and agreement for installation will be provided. Site readiness and existing structural conditions are the responsibility of the customer.
- Consultation: We provide consultations on door materials, styles, and specialized options for culinary spaces or those featuring spice-themed decor. Advice is based on professional expertise; however, final decisions and suitability for purpose rest with the customer.
4. Pricing and Payments
All prices for products and services are listed in Australian Dollars (AUD) unless otherwise specified. Prices are subject to change without prior notice. For custom orders, a deposit may be required before the commencement of work, with the balance due upon completion or delivery. We accept various payment methods as indicated on our online platform or during the quotation process.
5. Orders, Shipping, and Delivery
Upon placing an order, you will receive an order confirmation. Estimated delivery times are provided as a guide only and are subject to change due to unforeseen circumstances. Risk of loss and title for items purchased from Gingerlight Entry pass to you upon our delivery to the carrier.
6. Returns and Refunds
Our return and refund policy can be found on a separate page on our online platform. Custom-designed and fabricated doors are generally non-returnable and non-refundable unless there is a defect in material or workmanship. Ready-made doors and hardware may be returned within a specified period, subject to conditions.
7. Intellectual Property
All content on our online platform, including designs, text, graphics, logos, images, and software, is the property of Gingerlight Entry or its content suppliers and is protected by Australian and international copyright laws. Unauthorized use of any material on this site is strictly prohibited.
8. User Conduct
You agree not to use our online platform for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site.
9. Limitation of Liability
To the fullest extent permitted by law, Gingerlight Entry shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
10. Indemnification
You agree to indemnify and hold harmless Gingerlight Entry and its employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of our services or your violation of these Terms and Conditions.
11. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide reasonable notice of any changes. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Gingerlight Entry
78 Bottlebrush Way, Unit 3B
Brunswick, Victoria, 3056
Australia