Privacy Policy for Gingerlight Entry
Gingerlight Entry is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our online platform and in the course of providing our services related to custom door design and fabrication, ready-made internal and external doors, door hardware sales, installation services, consultation, and specialized doors for culinary spaces with aromatic wood and herb-infused finishes.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: This includes your name, postal address (78 Bottlebrush Way, Unit 3B, Brunswick, Victoria, 3056, Australia), phone number ((03) 9087 6543), and any other information you provide when you request a quote, make a purchase, or use our consultation services.
- Project-Specific Information: Details related to your custom door designs, preferences for wood types (including aromatic woods), finishes (including herb-infused options), hardware selections, installation requirements, and any other specifications relevant to your order.
- Communication Data: Records of your correspondence with us, including inquiries and feedback via our online platform.
- Technical Data: Information about your device and how you interact with our site, such as IP address, browser type, operating system, and usage patterns. This helps us to improve the functionality and user experience of our online platform.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide our services, including custom door design, fabrication, sales, installation, and consultation.
- To process your orders and transactions.
- To communicate with you regarding your inquiries, orders, and service updates.
- To improve our products, services, and online platform based on your feedback and usage patterns.
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
Gingerlight Entry does not sell, trade, or otherwise transfer your personally identifiable information to third parties without your explicit consent, except as described below:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving you, provided those parties agree to keep this information confidential. This may include payment processors, delivery services for our products, or IT support.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include data encryption, secure servers, and restricted access to personal data for authorized personnel only.
5. Your Rights Under GDPR (General Data Protection Regulation) and Australian Privacy Principles
As allowed by applicable law, you have certain rights regarding your personal data. These rights may include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.
6. Website and Cookies
Our online platform may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of our site may not function properly.
7. Changes to this Privacy Policy
Gingerlight Entry reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of our site, or your dealings with this site, please contact us at:
Gingerlight Entry
78 Bottlebrush Way, Unit 3B
Brunswick, Victoria, 3056
Australia